Sometimes it's better not to jump the gun

At the company where this IT pilot fish works, support techs have to supply a price quote and get it approved before replacing any computer hardware. But for this department, the quotes keep getting...

After all, how hard can it be?

User stops at the desk of this pilot fish and informs him that the mouse and keyboard on the user's computer don't work -- and fish has a good guess why. read more

Become the Manager You Always Wanted to Have

Golden Slacker winner Wayne Turmel is putting on an amazing conference in Chicago the 15th and 16th of December. Called “Become the Manager You Always Wanted to Have,” for the low cost of just $450,...

Think of the savings!

This cost-conscious user calls the help desk to request that her laptop be reassigned to a colleague who needs it -- because, after all, she never uses it. read more

Time Management For Anarchists

A while back, Jim Munroe started giving a talk called ‘Time Management for Anarchists.’ The talk evolved into a Flash adaptation, complete with historic anarchists Emma Goldman and...