David Pogue quotes an interesting reader email about why high-tech consumer products are so often bloated and poorly designed. It points out that when large companies design a product, they tend to be overly focused on adding lots of complex features in order to put "more check marks in more boxes" on comparison charts and impress reviewers. That raises the price of the product and can often confuse novice users. But in the old days when software was sold in a box at Best Buy, it was hard to...