Does anyone else here use Roadrunner internet service?

Nope I've never herad about it. It's probably an american thing right? That's probably why.

This sends me back a few years Ted Rogers owner of cable TV,cable internet,telophones,owner of the Blue Jays is a billionaire in Canada ....about 5 years ago we has a lot of trouble with our internet It ended up that they were using servers from "myhome" (whatever that is ) in California and we are in Canada They got rid of those servers and established their own and since then almost 100percent perfect and for a one time $80.00 fee got high speed ultra internet and that is what i got ..now my internet is faster then a speeding bullet,more powerful then a locomotive and able to leap tall buildings in a single bound so we have a SUPERinternet (how about that ) so how do i help just for a little curious reason ... call Roadrunner and ask them are they renting servers from somewhere else or do they have their own and do they increase the addition of servers when membership increases .Stay on them I should say Rogers will send a tech person to our home to check things out if we are unhappy and NO COST and usually within 48 hrs Will they send someone out??

I have roadrunner and love it- When I first got it I had problems- I called them and called them- they always came right out- I got several months of credits- I wasn't paying the full price- and yes I know what you mean about premium! It had something to do with the outside cable line- Have you tried calling them-?? I haven't lost due to it being "out" here only one time and that was for 3 days! Oh I was miserbale- I got a credit for those 3 days!

I used to have roadrunner service and had that very same problem, I called them and complained and when I did not get satisfactory response I asked to speak to a supervisor, usually that helps, seems my router was going out wherein it caused it to be intermittent service, you might call them, the routers we have in our state only are guaranteed for one year, which usually they go out close to that. Hope that helps.

We had trouble when we first got it and we called them up. They had to come out and check it out. It seems when the idiot put it in he put it in with a splicer and we weren't getting enough signal for it. After that we've had very little problems. The occassional outage but nothing serious (knock on wood:)) and usually late at night like they are doing upgrades or something. I would suggest calling them and if need be talk with a supervisor. Don't let the average phone talker help you. Most of the time they have no clue on what they are talking about.

We are using verizon. Roadrunner seems to have problems. Can youo get Verizon if so I suggest you switch to them and leave Roadrunner. I have not heard anyone say they were happy with them.

We have Roadrunner and it has gone out of service alot. Lately it has been good. But for awhile there, it was horrible. I understand your frutration, though. We live in a very small town (746) and it seems alot of things don't work the way they are supposed to.

I've been having the same problems since Time Warner/RoadRunner bought out Adelphia cable. It doesn't seem to affect the TV cable much, but the internet service is horrible. You're right, it goes out all the time- sometimes for hours at once. I have also found that the so-called customer service people are not very interested in being helpful or providing service to their customers. It's too bad that they have a monopoly right now for broad band connections; hopefully they will get more competition in a few years when Verizon completes installing all of their underground fiberoptics.

I have road runner, have had it for almost 3 years. In general, if there is a problem, I just reboot my router and wireless.

Outside of a general power outage, I think I have had problems may 2 or 3 times. Overall, it is the only good thing I can say about cable. I just wish they would lower the price.

We live so far out in the boonies that the only thing we can get is dial up but it is cheap. So I don't mind I had two lines put in when we was building this house so I could be on the internet while the phone line was still open. I use people pc right now first 3 months is only 5.47 and when that runs out I will go to netscape it is 9.67 a month. Which is good for out here. The phone company wants 12-14 dollars a month for the service and it isn't any better then what I have. I spend wisely when it comes to internet. Wish I could have high speed internet out here but really lucky we have a phone and electricity. In Georgia where we lived we didn't have a phone or electricity. We had to use a generator to have power. So I count my lucky stars that we have what we have here.