Passenger Seeks $1 Million From Delta

Well it does seem like a silly thing when you see the headline. After taking some time to read it I noticed the part about gate agent. It doesn't say in there why they were refused entry at the gate. I'm betting that this guy didn't get a straight answer either. Due to this one moronic gate agent the whole trip went gaga. So it's not surprising that these people are really teed off. I mean heck travelling with an elderly person is stressful enough, never mind all the waiting you have to do. This is really pretty bad service. Unless they learn how to treat their paying customers in a civil manner I'm afraid they'll just have to put up with a lawsuit like this.

The sad part is, okay, he had a crappy experience. Do we recall those hundreds of people that sat on a closed airplane for hours and hours and got.... voila.. a free ticket? On one hand it's a bit extravagant for what happened but on the other it's frustrating and it seems to happen all too often so perhaps a good hit in the pocketbook would help them be a little more responsive.

Yet here I sit, unable to work after being in a car accident and because the man who hit us was a Federal Official he is exempt from any damages, etc. and it truly looks like in the court system, while we will win, we'll get pennies in the end. I'm disabled for life, get a couple thousand. He's inconvenienced and had a bad trip and gets millions? This is what's wrong with the court system in our society anymore. Priorities are to those who have the money to spend on completely ignorant stuff, hot coffee on a crotch warrants billions while someone is injured in a wreck and gets a couple thousand.

Jeesh, marilynut, what a story this is--about the inefficiency of an airline, in this case, Delta. I don't know where to start.

It is confusing because it sort of sounds like he and his family flew to Atlanta without actually having flight tickets for a connecting flight to Buenos Aires, and I just can't imagine that. I mean, think about how much money it would cost to just hang out at an airport or hotel close by until you could get that many seats on a flight out of the country, with no "lead time." At Christmastime, no less.

However, I do see the misplaced luggage as Delta's problem, for sure, although I wonder what you can actually do to be reimbursed.

Well, I am sure that a pilot does not have anything to do with who gets on/off of the plane, they are just the "driver" or "chauffeur." So, it makes sense that speaking to the pilot would not help whatsoever.

I'm feeling like the guy's demand for $1 million is pretty over the top, at least, given the info in your post. I mean, who would go to an airport and not already have tickets for their connecting flight, with several family members, flying out of the country, at Christmas time???!!

I would guess he might be able to get a little something for the lost luggage. Even in this case, there may be some sort of disclaimer included with flight tickets that we've not read. Jeesh, I guess I'm sort of siding with Delta in this particular case, based on this info.

Interesting story.
PearlGrace

After reading this here and viewing it briefly in the news, I believe he does have a case against Delta. For $1,000,000.00, NO!

If the lawyer is as accurate as it seems in the reading, he should be able to name/describe each Delta associate in court papers so that they can be held accountable for their actions. He should ask for damages fitting the crime.

It is a shame that an 80 yr. old lady had to go thru this.