Do you pay if you're not happy?  | | I just spent all day at the hairdresser. I went with my mother to her favourite hairdresser so I thought it was safe so I handed over my 'past my waist length locks'. I told him that I wanted a nice deep blood red with lighter red foils. Everything was going ok until after he put the colour through, he told me that he had mixed ash brown with copper red as this will suit my skin colour more. I told him that I loved the red that I had and that I had it that way and was happy for the last six years! He told me that it was going to be fine and it will really look lovely with the lighter foils. I sat still while they put on the foils for over an hour, I had only asked for six and the young girl put on over 25! I was beside myself with worry and the hairdresser asked me what was wrong. I said that I feared my hair was not going to turn out the way I had asked, he said '.... it will be fine, you will love it.' My head started getting warm so I told one of the girls, within five minutes it really started to sting and there was a haze coming off my head! They rushed me to the sink and washed it off. I heard one girl say to another '... oh we need a toner on this...' and there were three of them examining my hair from all angles. I then heard one say '...just don't sit her in front of the mirror!' I responded to this by standing up and I nearly fainted when I saw my fluro orange striped hair! I then sat there for 15 mins while I waited for the hairdresser to come and see what they would do! He came over and picked up parts of my hair and had a look through. He looked at me and said 'You are not happy with this colour?', I said 'No, and I am not going to pay for it'. He said it was ok and he would fix it. It was then I touched my hair and the bottom 15cms was frizzled! I almost threw up! That hair had taken me many years to grow. He said 'oh, no problems, we will give it a bit of a trim'. So much for the 1cm off I had previously asked for. So they put a red colour through and they cut 30cms off the bottom. It looks ok. It cost me $170. I will not go back there and I think it will be probably another 10 years before I see another hairdresser! I am now regretting paying, do you think I should have paid? My hair is now half way down my back instead of me being able to sit on it. I do feel a bit empty and ripped off. I guess this is what you get when you go to a hairdresser. My mum and my brother girlfriends hair worked out fine without a hitch. They just had blonde streaks put through their brown hair so it was straight forward for them. I wish that he had just done what I asked for! I got the foils on a whim, what a mistake. *breathes* Tell me hair grows and it is going to be ok, please!
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| | | | | | 1. Tianna2 (981) | 7 months ago | Hello Madebyrobyn, Your hair will grow back and everything will be okay! I probably would have paid too, you can always go talk to the owner on Monday. The hair dresser should just do what the customer asks instead of taking it upon himself to do what he thinks is right, after all, its not his head and you worked a long time growing your hair out(by the way, I wish my hair was that long). In the end, it will grow back, but this isnt something you should have to deal with! Hugs, Tianna
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madebyrobyn (405) | 7 months ago | I keep looking at it and thinking 'it will grow' - I just hope it grows fast! The hairdresser that cut and blowdried my hair was the owner! He did a great job on my mum and brothers girlfriend, I was just the lucky one - who didn't seem to have much luck! I have put a picture of my hair at the beginning of the year on another of my discussions so check it out if you like - I couldn't find how to add it here.
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| | 2. ruby222 (2549) | 7 months ago | I find it very difficult going for a hairdressers visit..i always end up coming out of the door and thinking that im none too keen on what they did!!I know that m not alone here as many people I know are the same...I just snip mine myself lol at least then I ily have myself to blame for what is the end redsult!!
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madebyrobyn (405) | 7 months ago | Yes well, this has taken away any trust I did have for going to the hairdresser - I think I shall cut my own too from now on!
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| | 3. gxnfly (891) | 7 months ago | I'm really sorry to hear that such things happened to you.I feel for you,I can quite understand your feelings.I've been there with such hairdresser nightmare .I 'm reluctant to go to get a haircut done,unless I'm 100 percent sure that it's safe. What's done is done.Everything is going to OK,friend!Hair grows quite fast.
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madebyrobyn (405) | 7 months ago | Oh a hairdressing nightmare - that is what it is!!! But you are right, what's done is done, I will have to get used to it and it will grow, lets just hope it grows fast!
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| | | 4. holly1129 (34) | 7 months ago | oh no, hell no-o!!! yes, your hair will grow back, you poor thing, oh my goodness, i am in awe that you paid for it and they didn't even offer you free treatments of all kinds of things for months until it did grow out. when you said you weren't going to pay for it, you really should've stuck to that, and possibly said you were going to go to the media or something or of some sort if they didn't take care of it, and i mean take care of it- like until it grows out at least. they are lucky you didn't sue and take them to small claims, take down names of people who were there etc. you poor thing, my heart goes out to you....
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| | 5. patriciaqualls (2128) | 7 months ago | Hello madebyrobyn, I have had many stories about my hair. They always seem to cut it very short when I go get it cut. Yes your hair will grow back. Here in the USA we have vitamins called hair grow. I don't know if you have a GNC there. That is what I take and my hair has finally grown. I still paid my hairdresser too even though I wasn't happy. I haven't cut my hair at a salon in a very long time. Have a good day. Trish
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| | 6. Barb42 (2064) | 7 months ago | I am so sorry you had such a bad experience with the hairdresser. But I think the big mistake was letting someone touch your hair that you was not used to. And he made a mistake by not following your orders on what to do for your hair. I personally would not have paid. The owner should have not charged you since the guy messed up your hair and caused you to have to get it cut off. I have had the same hair dresser for over 38 years. She has once to do something I didn't like or didn't ask for.She may make suggestions, but if I don't like the suggestion, it isn't done. And, if I ever got a $170 bill from my beautician, I would die!
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| | 8. Hatley (13667) | 7 months ago | madebyrobyn you really got ripped off and they did not do what you asked. no you should not have paid as they almost ruined your hair and did not do any of what you' asked them to do. Of course it will grow out and eventually will be okay but those people were all in' the wrong. Not all hair dressers are like that and you' really paid too much for all that stress. he should have' listened to you in the first place. hope it grows out'fast' and sorry you had such a horrible exp;erience. Ihave also been thereand done that too.
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| | | 9. AuntieEm721 (41) | 7 months ago | I'm sorry! I used to have very long hair that I was very protective of and I had a few nightmare treatments in my time. First, yes the hair will grow. Second, even if you paid them you can still write them a letter and include before and after digital photos and DEMAND a refund. It is the least they can do. From the way you described events it doesn't sound like you asked for the treatment. It sounds like he steamrolled over your concerns and suggestions. Frankly, that makes this HIS haircut...so why should YOU pay?? Send them a letter via certified mail and state in it that you will seek legal advice if they cannot come to a settlement with you. Good luck and I hope your hair grows fast!
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